My first non technical post (I think)

I don’t think they really want you to easily get a refund on a money order. You have to sign a copy of THEIR affidavit saying that you purchased it if you don’t have the original receipt. They’ll tell you to call 800-999-9660 and request one. Well, I could never get a person on the phone, nor could I find a menu item to request one. I did finally find a copy online at:

https://wumt.westernunion.com/WUCOMWEB/staticMid.do?method=load&pagename=osMoneyOrder

Click on the link that says “Download Consumer Affidavit – Purchaser form”

You’ll also need a copy of the “Money Order Customer Request” form, which they sent me. Good luck, I couldn’t find it online. The only reason I have one is that I filed incorrectly, and then they sent me one.

Update… Looks like you can’t save that link. Go to http://www.westernunion.com/info/selectCountry.asp and select United States from the drop down. Click on the word “CONSUMER” under the “Send a Money Order” click on “Learn More”, then scroll down to “Download Consumer Affidavit – Purchaser Form”

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This has been far and away my most popular post. If you discover they have changed things, please let me know so that I can update this post.

THANK YOU. 10/21/2010…